CCP Mimic
C C P
C C P Alliance
70
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Posted - 2015.08.13 12:53:09 -
[1] - Quote
After seeing the community reaction to the jump fatigue round table we hosted yesterday evening, reading the comments both here and on Reddit, and having a bit of a retrospective with those involved this morning, we'd like to talk a little more about what went wrong yesterday, and how we can more effectively gather feedback from you all on what is very clearly an important issue for a large proportion of the community.
CCP was eager to hold this round table as we wanted further feedback about the current (post Aegis Sov) impact that Jump Fatigue and the Phoebe changes were having on players, now that a month has passed since the new Sov system was released and people are starting to get to the true nature of these new mechanics. All of the devs involved in the round table have a vested interest in this particular aspect of the game. This feedback was to add to the ongoing development and discussions CCP are currently having with the CSM about Capital Ships and the issues that this portion of players are currently facing.
We were seeking out player feedback at this early stage in the design phase, in order to acknowledge and mitigate player concerns whilst considering the changes we're looking to make to Capitals. Unfortunately we can't announce the proposed changes yet due to the fact that there are a lot of aspects of what we're looking to change. This happens during the early development of features, and can (and often does) cause a lot of frustration in the Community who are seeing a blank silent wall, rather than a large group of people going through the process of problem solving and solution building. We have been bringing the CSM into discussions surrounding the changes we're looking to make, and how that will affect players who own and fly capitals. We were hoping to bring the wider community into that process.
Due to the fact we can't talk publicly about the capital changes we're looking into at this stage, most of the questions put to us could not be answered in a way that would satisfy player concerns about Fatigue, Sov or any of the other issues faced by Null Sec players that were brought to the table. Although we attempted to explain this point during the round table, repeating often that we could not make any announcements to such a select group of players (rather than the whole player base that could be reached in a devblog or official announcement channel) this simply caused further frustration for players, who perceived these vague responses as either not caring of player concerns, or inflexible in our views of how the game should be. A better format to this particular discussion could have been more direct questions from us regarding specific aspects of Jump Fatigue.
Being unable to answer the very valid concerns that were brought to the Round Table with nothing but vague responses that are wrapped in NDA legalities is frustrating for devs too, and this resulted in the wrong tone being applied to the second half of this conversation. This is going to be a part of a wider discussion on communication and promoting more openness that CCP Falcon and CCP Leeloo wish to have with the CSM and CCP Seagull during CSM 10's first summit in September, along with changes to the CSM on the whole that will better suit the faster and more streamlined release cadence that we have now.
We know that players are super passionate about Sov, Nullsec and piloting capitals, and it was never our intention to offend or further antagonize our players whilst discussing a very heated topic, one that we know needs revisiting and are working on. We were hoping to have a dialogue with players about the effects of Power Projection on their personal play style, now that further changes to the landscape of Null Sec have been made, in the form of Aegis Sov. Although it has been a year since Phoebe, it is just a short month since Aegis, and we thought that this was the earliest we could start this conversation with our players.
With that in mind, we've been watching the comments both here on the official forums and on Reddit, and we are continuing our discussions with the CSM and continuing our efforts to take in player feedback and incorporate this into our designs for the game.
If you have any Ideas or feedback, please add this to the forums here, as this input is a vital part of our ongoing development of EVE Online. |